Tomorrow of every connected enterprise is Hyper-connected Enterprise

 

Hyper-connected Home

Where do buy sugar from? Pay cash and buy from local grocery store? or order sugar on mobile app? If you are using #BigBasket or #Amazon to buy 1kg Sugar then you should be aware that 100s of computers/devices and at least half a dozen companies,from manufacturer to stockist to cargo delivery to Amazon, all are collaborating over a 'hyper connected network' to get your sugar delivered on time. Which means you are already part of Amazon's Hyper-connected Enterprise where computers, devices and employees create a seamless delivery experience for the customer. Your smart-city is becoming a Hyper-connected city - water, electricity, garbage, emergency services, healthcare, social-welfare everything has either moved or moving to Hyper-connected network of enterprises. You may want to check how companies like Libelium World are helping monitor environment in smart-cities in Spain.

Take another example of entertainment industry. How do you watch your favorite sport? In your living room on large screen TV, live stream on your mobile/tablet/laptop or do you use a dedicated app like Hotstar? Most likely you use all these medium to watch a game of live cricket. Entertainment is being delivered today everywhere and anywhere you choose to be. It is possible because #Hotspot and #Accenture have created a Hyper-connected environment to deliver the content on all medium to deliver content even when you have poor network connectivity. Energy sector suffered huge losses because of electricity leakage and was one of the first to adapt Smart Meter & Smart Energy distribution system. A decade back #USA #Florida based Duke Energy claimed that its electrical system have the capacity to automatically detect, isolate, and reroute power when a problem occurs.

 

Your enterprise too is live 24/7 because the customers expect you to provide service not just on phone between 9 to 5 but at a time that is convenient to them and over a medium of their  choice. The epidemic has only accelerated seamless service delivery over digital medium in a transparent, reliable and secure manner. The enterprise has evolved in many ways and new business models of collaborations are in play to deliver services to the consumer.The digital enterprise is evolving to a new paradigm and it is called Hyper-connected Ecosystem.The biggest change that we are witnessing today is not just the mandate for extraordinary agility and business resilience but also a drastic shift in consumer demand. An evolution of the digital ecosystems that are driving businesses today required organizations, people, devices connecting seamlessly by leveraging an effective hyper-connected ecosystem.

Some leaders talk of Hyperconnected Enterprise as the next phase of Digital enterprise what they don't realize is the evolution had already started years back and you are already on a Hyper-connected Network.The core idea behind Digital Enterprise was always to deliver a services over a connected ecosystem and pandemic has  necessitated innovation to make a business impact and ensure sustainability. The focus today is to enable new innovative open ended technology solutions that are seamless and integration ready to reach the masses. 

 

Blocks of Hyper-connected Enterprise

 

Some enterprises may already have a well designed information system that requires minimal work to become hyper-connected enterprise. The remaining enterprises have to redesign the process ,underlying systems and imbibe the culture of digital dexterity.  The enterprise vision has to change along with the employee mindset to adapt and embrace emerging technologies along with existing technologies to achieve better business outcome and to deliver new products. Not an easy order as it requires enterprise and employees to learn new skills as well as change in culture. Every industry is either moving to become a hyper-connected enterprise or they will have to quickly do the transformation if they intend to stay relevant and compete with the competition who have adopted the new way of doing business. 

The journey

Today enterprises need to be connected to deliver value. From lead generation to fulfillment to customer support all the processes have to be digital.In the next post we will discuss some examples of Everywhere Digital Enterprise. Until everything is connected to everything else...

 

The Evolution of Software Integration

 

Every successful enterprises depend s heavily on underlying software applications and communication between the applications. The problem is that, as time goes by, enterprises invariably end up with software created with disparate technologies and built by several vendors.

The number of software applications varies according to the size of the organization. According to a research small businesses use an average of 10 to 22 applications, and in large enterprises, this number rises to an amazing 700 to 1000 software applications!

The Motivation for Software Integration

All these disparate software applications often need to work together, and this is where software integration comes in. I see various motivations for software integration when I talk to business owners and IT managers. They usually want to achieve one of the following:

• Produce a unified set of functionalities, for example, a unified customer support system
• Increase productivity by reducing the need to switch between applications
• Have easier user adoption, especially if one of the software applications being integrated is new
• Enable data analytics by getting data from multiple sources
• Automate data entry – getting data from another application is less costly than manual data entry

In the early stages of software integration, one of the main issues would be that everything was proprietary and closed. You would buy an application, and all the information you put in it was accessible only from within that application. Not to mention that often it would be available on a single machine or on a limited set of machines. If you wanted to, for example, access that information from another software application, you were into trouble.

But when there is a will, there is a way, and so software integration started. The software integration challenges were initially addressed by implementing in-house integration solutions that used ad hoc and proprietary protocols themselves.

Eventually, with the addition of more and more software systems and the wider spread of internal and external networks, home-grown solutions were no longer adequate. Software integration evolution had reached a new level. The motto "no system is an island" became common, but there was still no standard solution to the problem.

Software Integration Evolution & APIs

Over several decades, enterprise integration technologies leveraged one or more integration styles. The earliest integration style was the Remote Procedure Call (RPC) style, used in single-language environments and very popular in the 80s and early 90s. Later, multi-language systems such as CORBA appeared. In these, an explicit Interface Definition Language (IDL) was used, so that the caller and callee could be implemented in different programming languages and even different platforms.

In the end, the use of Application Programming Interfaces, best known as APIs, became the rule. APIs emerged to expose business functionalities provided by one application to other applications. APIs exist so you can reuse them – the concept has been, from the beginning, that multiple applications could consume the same API. The idea was that developers could rely solely on the API to access an application's functionality without worrying about their implementation details.

What Is API Management & Why You Need It

When developers start using an API, they hope that the API is a contract that will not change. However, APIs are susceptible to the same environmental pressures to change that all software systems face. They are often upgraded, reworked, and sometimes refactored. When this happens, finding actual points of change in the API and making things work again is painstaking work for the developer. This is why API lifecycle management appeared.

Developers also hope they will have to work with as few APIs as possible. This is because each new API represents a new learning curve and involves time and effort. Moreover, when you come across the upgrade problems we mentioned, the developer knows it will help to have few APIs and few inter-dependencies - not to fall into spag

The thing is that this is not always up to the developer, as the need to integrate different software systems grows.

This is what API management is: API lifecycle management for multiple APIs.

As a result of sheer demand, API management using middleware has emerged as a way of using APIs and getting their advantages, while avoiding their known problems. Please note we are looking at API management from the API consumer perspective. If you look at it as an API producer, then the focus will be different.

API Management Tools As Integration Software Solutions - An Example

The new middleware technologies have eliminated the need to call APIs directly. Instead, the developer writes SQL in their new or legacy code, then use prebuilt connectors to translate standard SQL syntax in that code into API calls. These calls retrieve the needed information from the target system (4). This can work for retrieving data (SELECT) or to input/change it (INSERT, UPDATE, DELETE).

The middleware acts as a translator that speaks all the API variants the developer needs, translating them into ANSI standard SQL syntax that the developer knows well and can use together with his favorite programming language, such as Python, Java, or C#, just to name a few.

By using such translating middleware, the developer no longer needs to learn a new programming language or gain expertise in the target system API. This makes all the difference, dramatically reducing the time and effort necessary to integrate software.

Using SQL Connector, the developer has two options:

• he can build his own custom integration software in the programming language of his choice or
• he can start from the source code of any software from the past 40 years.

In both cases, completing the integration will require few lines of code and be quite straightforward.

Using such middleware also eliminates the need to redo your code when you upgrade the target system or its APIs. The middleware company itself will handle all the maintenance efforts. It is now their job to guarantee forward compatibility (and sometimes backward compatibility too).

Ultimately, API management gives enterprises greater flexibility by enabling them to go for the software integrations they need while shielding them from the negative aspects and not compromising on security, e.g. maintaining GDPR compliance.

Last word

Software integration has long been a pain point for businesses, often leading companies to either maintain their legacy systems for longer than they should or fork over large sums of money on developers to migrate to the latest and greatest.

Fortunately, with software integration evolution, you can easily solve current integration challenges and prepare companies for the future by using today's technology of API management middleware. Whether to simply share data between systems, to modernize legacy systems, or to meet complex requirements, endless integration possibilities are at your fingertips once you start using API middleware.