Sunday, November 12

How to select a BPM (Business Process Management) product?

I have been working on implementing BPM since 2005 and one of my tasks as BPM Architect leading the BPM practice in my company was to do vendor comparison of software products and publish Accenture's  POV (point of view) about the software. As architects we also recommended best fit software to our client and our solution architects. BPM is one of the products that I have evaluated multiple times. I received an email from software engineers on how to select a BPM product and I decided to post my views on 'Software Product Selection' based on how we evaluated software for our clients, most of the clients were one of the Fortune 100 companies.
                     Gartner's Magic Quadrant & Forrester's Wave are 2 popular software vendor evaluations that I usually refer to get an idea of features and offerings of software products. These product evaluation and ranking are purely for reference as they consider many different criteria to position a software product as Leader, Visionary, Niche player or Challenger as Gartner classifies them. 

Here is Gartners Oct 2017 Magic quadrant for Intelligent Business Process Management Suites


And this is the Q1 2018 Forrester Wave Report


In the above chart I would not really worry about the X & Y coordinates of the software as long as they are both are Leaders quadrant or even in Niche Player or Visionaries or Challengers Quadrant if they offer the features that are important for my solution.  In fact, BPM is fast changing landscape and new features are offered almost every quarter.

If you are out to select a BPM product my recommendation is to
1) List key requirements of your solutions (do consider long term requirements as well)
2) Go through vendor comparison reports and product manuals and evaluate each vendors product features, have a look at the demo videos of these vendors
3) Select top 2 products that match your requirement.
4) Implement a prototype, ask your business users to go through the prototype  and then shortlist the BPM product.
5) Some vendors claim to have a various feature but in reality the feature could be part of their future enhancements and you may have to wait for 6 to 12 months to implement the feature. So make sure you discuss all the critical requirements of your solution with the vendor and ensure they are supported in the software version that is you intend to use.

For all you know your architect may recommend Pegasystems , or Appian or  IBM BPMor even TIBCO Active Matrix BPM based on your requirements. So do not blindly go by the Forrester Wave or Gartner Magic Quadrant, do your homework and you will not regret it. 

11 comments:

  1. Excellent article. Very interesting to read. I really love to read such a nice article. Thanks! keep rocking. best camera for travel blogger

    ReplyDelete
  2. I know this is one of the most meaningful information for me. And I'm animated reading your article. But should remark on some general things, the website style is perfect; the articles are great. Thanks for the ton of tangible and attainable help. Best light therapy glass

    ReplyDelete
  3. I've been looking for info on this topic for a while. I'm happy this one is so great. Keep up the excellent work Antminer S19 Pro 110 Review

    ReplyDelete
  4. You have done a amazing job with you website small business web design melbourne

    ReplyDelete
  5. This is such a great resource that you are providing and you give it away for free. I love seeing blog that understand the value of providing a quality resource for free. bestcheapro

    ReplyDelete
  6. Usually I never comment on blogs but your article is so convincing that I never stop myself to say something about it. You’re doing a great job Man learn Pega Online Training

    ReplyDelete
  7. This is my first visit to your web journal! We are a group of volunteers and new activities in the same specialty. Website gave us helpful data to work. https://mapsjar.com/

    ReplyDelete
  8. Usually I never comment on blogs but your article is so convincing that I never stop myself to say something about it. You’re doing a great job Man learn
    Pega Training
    Pega Course

    ReplyDelete
  9. Thanks for taking the time to discuss that, I feel strongly about this and so really like getting to know more on this kind of field. Do you mind updating your blog post with additional insight? It should be really useful for all of us. 蘇洛支付

    ReplyDelete
  10. Very interesting blog. Alot of blogs I see these days don't really provide anything that I'm interested in, but I'm most definately interested in this one. Just thought that I would post and let you know. online jobs 2021

    ReplyDelete
  11. I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article. neak oknha chen zhi

    ReplyDelete

Understanding Generative AI and Generative AI Platform leaders

We are hearing a lot about power of Generative AI. Generative AI is a vertical of AI that  holds the power to #Create content, artwork, code...